Privacy Policy

Privacy Policy

Dump Dude LLC (“Dump Dude,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or communicate with us by phone, email, or text message.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request an estimate, schedule a service, or communicate with us, we may collect:

  • Name
  • Phone number
  • Email address
  • Service address
  • Billing address (if applicable)
  • Payment information (processed securely through third-party payment providers)
  • Photos or information you voluntarily provide regarding your project

Automatically Collected Information

When visiting our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the website
  • Referring website
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Provide estimates
  • Schedule services
  • Complete requested work
  • Process payments
  • Send invoices and receipts
  • Communicate regarding appointments
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations

With your consent where required, we may also send promotional offers, seasonal specials, or company updates.

SMS/Text Messaging Privacy

If you provide your mobile phone number and opt in to receive SMS messages from Dump Dude LLC, we may send text messages related to:

  • Appointment confirmations
  • Appointment reminders
  • Scheduling updates
  • Estimate notifications
  • Job status updates
  • Customer support
  • Follow-up communications
  • Review requests
  • Promotional messages (only if you have expressly opted in)

Message Frequency

Message frequency varies based on your interactions with our business.

Message and Data Rates

Message and data rates may apply according to your wireless carrier’s plan.

Opting Out

You may opt out of SMS communications at any time by replying:

STOP

You may also contact us directly to request removal from our messaging list.

Help

Reply:

HELP

or contact us using the information provided below.

SMS Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except service providers that help us deliver our text messaging services and only to the extent necessary to provide those services.

Sharing Your Information

We may share your information with trusted third-party service providers that assist in operating our business, including:

  • Scheduling and customer management software
  • Payment processors
  • Email service providers
  • Website hosting providers
  • SMS messaging providers
  • Cloud storage providers

These providers are contractually required to safeguard your information and may use it only to perform services on our behalf.

We may also disclose information when required by law or to protect our legal rights.

Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Remember user preferences
  • Enhance the user experience

You may disable cookies through your browser settings, though some website features may not function properly.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Maintain business records
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal exceptions
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated Effective Date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Dump Dude LLC

Phone: (720) 708-0352

Website: https://www.dumpdudellc.com

Email: dumpdudellc@gmail.com